Privacy Policy

Effective Date: August 5, 2026
Last Updated: August 5, 2026

This Privacy Policy explains how YANG FULING TRADING LIMITED, trading under the Roblethready brand (“Roblethready,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information.

For applicable data protection purposes, YANG FULING TRADING LIMITED is the data controller responsible for personal information processed through Roblethready, except where another service provider acts as an independent controller.

1. Information We Collect

We may collect:

• Name
• Email address
• Telephone number
• Billing and shipping address
• Order information
• Transaction information
• Customer-service communications
• IP address
• Browser and device information
• Website activity
• Advertising and analytics identifiers
• Cookie and preference information

Complete payment-card information is generally processed by authorized payment providers rather than stored directly by us.

2. How We Use Information

We may use personal information to:

• Process orders
• Arrange delivery
• Send order and tracking notifications
• Provide customer support
• Manage returns and refunds
• Verify transactions
• Prevent fraud
• Operate our website
• Analyze website performance
• Improve products and services
• Measure advertising
• Provide relevant marketing where permitted
• Meet legal and regulatory obligations

3. Legal Bases

Where required by applicable law, processing may rely on:

• Performance of a contract
• Legitimate interests
• Consent
• Compliance with legal obligations

4. Cookies and Tracking Technologies

We may use:

• Essential cookies
• Functional cookies
• Analytics cookies
• Advertising cookies and pixels

Non-essential technologies should be used in accordance with the choices presented through our cookie consent or preference tools where required.

Users may manage available preferences through our cookie banner, cookie settings, or browser controls.

5. Information Sharing

We may share necessary personal information with service providers supporting our business, including:

• SHOPLINE or other e-commerce infrastructure providers
• Payment processors
• Warehouses and fulfillment providers
• Shipping and delivery companies
• Analytics providers
• Advertising providers
• Customer-service providers
• Security and fraud-prevention providers
• Professional advisers

We may also disclose information where legally required.

We do not sell personal information for direct monetary payment.

Certain advertising disclosures may nevertheless be treated as “sale” or “sharing” under some privacy laws. Where applicable, eligible users may exercise statutory opt-out rights.

6. Advertising and Marketing

Where permitted, analytics and advertising technologies may be used to measure campaigns and provide more relevant advertising.

You may unsubscribe from promotional emails using the unsubscribe option included in those messages.

Transactional emails concerning orders, delivery, returns, payments, or support may still be sent.

7. Data Retention

Personal information is retained only for as long as reasonably necessary for purposes including:

• Order fulfillment
• Customer service
• Returns and refunds
• Fraud prevention
• Payment disputes
• Tax and accounting
• Legal compliance

Retention periods may vary depending on the type of information and applicable legal obligations.

8. Data Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

9. International Data Transfers

Because we operate an international online business, personal information may be processed outside your country of residence.

Where required, appropriate safeguards are used for international transfers.

10. Your Privacy Rights

Depending on applicable law, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Request deletion
• Restrict certain processing
• Object to certain processing
• Withdraw consent
• Request data portability
• Opt out of certain targeted advertising
• Opt out of certain sales or sharing
• Submit a complaint to a competent authority

To submit a privacy request:

📩 service@roblethready.com

Please use “Privacy Request” as the email subject.

Identity verification may be required before certain requests are completed.

11. Children’s Privacy

Our website is intended for adults and is not directed toward children.

We do not knowingly collect children's personal information in violation of applicable law.

12. Third-Party Services

Our website may link to third-party websites or services.

Their privacy practices are governed by their own policies, and we encourage users to review them separately.

13. Policy Updates

We may update this Privacy Policy to reflect changes in our business, technology, services, providers, or legal obligations.

Updates will be published on this page together with the revised Last Updated date.

14. Data Controller & Company Information

Data Controller: YANG FULING TRADING LIMITED
Trading Brand: Roblethready
Brand Established: 2026

Registered Office Address:
Room 60, 3rd Floor, Loo Lee Center
45 Kai Yuen Road, Kwun Tong
Kowloon, Hong Kong

Address Type: Registered Office Address

Privacy Email: service@roblethready.com

YANG FULING TRADING LIMITED is responsible for the operation and management of Roblethready and acts as data controller where applicable.

15. Contact Us

Privacy questions or requests may be sent to:

📩 service@roblethready.com

YANG FULING TRADING LIMITED
Room 60, 3rd Floor, Loo Lee Center
45 Kai Yuen Road, Kwun Tong
Kowloon, Hong Kong